tag:blogger.com,1999:blog-10661747.post936381849454547127..comments2023-10-28T15:21:58.311+01:00Comments on I Am Not A Drain On Society : Merchant Bankers The Saga (it would appear)Meryshttp://www.blogger.com/profile/03973870561760066803noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-10661747.post-22313076393193784212009-02-10T15:33:00.000+00:002009-02-10T15:33:00.000+00:00HiyaFirst of all, {hugs} for evil banks.Secondly, ...Hiya<BR/>First of all, {hugs} for evil banks.<BR/><BR/>Secondly, my sister had the same issue that you had in your previous post (though with a different bank, the National one based in Westminster...)<BR/><BR/>Fortunately, my father is a consultant who has worked in the banking industry, and he was able to give her some information about the banking code...<BR/><BR/>If you write to the Chief Executive of the bank (name and address should be on their website), he (or his office) has to reply in a certain length of time (I *believe* two weeks, but I'm waiting for a response from my little sister...).<BR/><BR/>My sister ended up with a phone message from the head of the aforementioned bank and, following in the post, a cheque for the charges taken...<BR/><BR/>You need to set out your case clearly and objectively (don't go off on a rant about insensitive staff etc), and state how you feel that the case could be resolved (money back for the unfair charges, not sure about the Data Protection...!)<BR/><BR/>Good luck!Johttps://www.blogger.com/profile/17965300148218903639noreply@blogger.comtag:blogger.com,1999:blog-10661747.post-35507812875426635342009-02-10T15:09:00.000+00:002009-02-10T15:09:00.000+00:00I'm with Ally and Lee and they suck too! However t...I'm with Ally and Lee and they suck too! <BR/><BR/>However they did refund me about £100 because they took two direct debits that had already been cancelled. <BR/><BR/>I have muchos excitement though if I go to uni in September I might be able to get a student account which will make me feel a little better rather than being charged for my overdraft lol.Anonymousnoreply@blogger.com